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Help Desk Analyst - Madison County, OH/onsite
Job in
Central City, Muhlenberg County, Kentucky, 42330, USA
Listed on 2026-02-28
Listing for:
STI
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Location: Central City
Help Desk Analyst 2
Candidates will work onsite in Franklin or Madison County, OH. 6+ Months. Interviews will be onsite. Location TBD after candidate screening.
Travel Is RequiredJob Description
Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.
Responsibilities- Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures.
- Diagnoses, analyzes, and resolves issues for customers across multiple technological domains.
- Interfaces with other platforms from both hardware and software perspectives.
- Provides informal mentorship opportunities to peers and/or lower-level staff through conversation, observation, or technical documentation.
- Responds verbally and in writing to questions and concerns.
- Performs other duties as assigned.
- Strong experience supporting Windows 11.
- Experience with file server management, active directory, GPO settings.
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