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Field Services Technician

Job in Fredonia, Caldwell County, Kentucky, 42411, USA
Listing for: TEKsystems
Full Time, Part Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 18 - 23 USD Hourly USD 18.00 23.00 HOUR
Job Description & How to Apply Below
Location: Fredonia

* Desktop Support Technician
* Intermediate Level | OnSite | Full Time

* Position Overview
* The Desktop Support Technician provides handson technical support for end users. This role includes installation, troubleshooting, and repair of devices in a desktop environment, along with occasional support for related systems such as cameras, servers, and network equipment. The technician will support a large number of devices and interact directly with staff and individuals working within the facility. Strong customer service skills, professionalism, and adaptability are essential.

* Key Responsibilities
* * Provide onsite support for desktops, laptops, printers, and related hardware.

* Troubleshoot and resolve hardware, software, and connectivity issues.

* Install, configure, and repair devices in a desktop environment.

* Assist with basic support for cameras, servers, and network switches as needed.

* Support approximately 200+ devices and provide direct assistance to facility staff.

* Work in a secure environment and interact with individuals assigned to work details.

* Perform imaging, deployment, and routine maintenance of equipment.

* Document work in a ticketing system and follow established procedures.

* Lift and transport equipment and work in physically demanding positions when required.

* Perform additional duties as assigned.

* Required Qualifications
* * 1-2 years of experience in desktop support or a similar technical role.

* Experience with installation, troubleshooting, and repair in a desktop environment.

* Ability to lift and carry equipment and work in nonstandard physical positions.

* Strong customer service and communication skills.

* Ability to work independently and as part of a team.

* Preferred Skills
* * Experience supporting multiple operating systems.

* Familiarity with device imaging, deployment, and hardware repair.

* Understanding of basic networking and connectivity troubleshooting.

* Exposure to ticketing systems and documentation practices.

* Interest in learning additional systems such as cameras, access control, or low voltage equipment.

* Additional Notes
* * Customer service and communication skills are equally important as technical ability.

* Enthusiasm, teamwork, and willingness to ask questions are highly valued.

* Job Type & Location
* This is a Contract position based out of Fredonia, KY.

* Pay and Benefits
* The pay range for this position is $18.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)

* Workplace Type
* This is a fully onsite position in Fredonia,KY.

* Final date to receive applications
* This position is anticipated to close on Jan 20, 2026.
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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business…

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