Manager, Services

Stack Adapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered Stack Adapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose Stack Adapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

The Manager, Performance Services will oversee a team of Performance Specialists, guiding them in developing and executing measurement and optimization strategies that drive outstanding campaign results across multiple channels and client objectives. You will ensure operational excellence in campaign performance, collaborate cross-functionally to enhance optimization practices, and help shape Stack Adapt’s performance culture.

Reporting to the Director of Performance Services, you’ll act as a bridge between hands-on campaign management and strategic leadership. You will partner with Sales, Account Management, Data & Analytics, Data Science, Marketing, and Product teams to ensure our clients achieve success through scalable, data-driven performance strategies.

The ideal candidate for this role is highly data-driven, customer-focused, and passionate about driving great results for clients. They will create industry-leading measurement and optimization strategies, drive revenue growth, and demonstrate thought-leadership inside and outside the company. Success in this role will require adaptability, creative problem-solving, and a growth mindset.

Stack Adapt is a Remote First company. We are open to candidates located anywhere in the United States or Canada for this position.

• Lead, coach, and develop a team of Performance Specialists to deliver industry-leading measurement and optimization best practices
• Support the Director in implementing and evolving measurement and optimization best practices
• Consult with Sales and Client Services to create durable growth strategies that deliver on the client’s goals and objectives
• Create programmatic buying frameworks, optimisation strategies, and advanced measurement solutions for a variety of client objectives, working with other industry solutions and partnerships, as needed
• Develop trading and optimization best practices, including training collateral and internal resources; define the future of the trading discipline for the company and programmatic ecosystem
• Partner with Product to prioritize features and enhancements that improve the platform and maximize results for customers
• Foster a culture of collaboration and knowledge-sharing among team members and cross-functional stakeholders
• Track and analyze client success metrics and KPIs to measure the effectiveness of client success initiatives and identify areas for improvement

• 6+ years of experience in programmatic media, campaign management, or performance optimization roles, with at least 3 years of people management
• Proven success driving measurable improvements in campaign performance and client satisfaction
• Strong understanding of digital media channels, including display, video, native, CTV, and other emerging channels
• Excellent communication and presentation skills with the ability to explain complex concepts clearly
• A collaborative and motivating leadership style that thrives in a remote-first environment
• Highly analytical mindset with a passion for problem-solving and innovation
• Ability to translate data into actionable insights and performance narratives
• Organized, detail-oriented, and adept at prioritizing multiple initiatives
• Experience with DSPs or programmatic trading is a must

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to Stack Adapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

Stack Adapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with, you are welcome  you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.