Business Analyst III-H

Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing where necessary;

and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

• Experienced in Scrum/Agile SDLC; working with scrum masters and product managers to achieve overall sprint management.
• Comfortable working with JIRA/Atlassian products and using Slack.
• Proactively identifying and removing roadblocks.
• Facilitating work with downstream technical stakeholders.
• User Acceptance Testing.
• Working seamlessly across Product Management, UX, and various stakeholders to drive actionable requirements.
• Intake call notes.

• Business Analyst (BA) Positions – 4 Openings.
• Reporting to:
  Taylor.
• Location:
  
  100% remote (North America, Eastern Time Zone preferred).
• Travel: 2–3 times per quarter for strategic or working sessions.

• 30‑minute virtual interviews with Taylor Lee and Jonathan Clark.
• Final interview panel.

• Agile/Scrum Experience – strong foundational experience in agile environments.
• Integration & API Knowledge – ability to troubleshoot and work effectively with integrations (critical from team perspective).
• Payment/Point‑of‑Sale (POS) Background – familiarity with payment processing or POS environments (hardware + software). Candidates with both hardware and software experience are prioritized.

• Evaluated per project.
• Focus on quality of requirements.
• Customer satisfaction.
• Number of reworked tickets.
• Bugs/defects.