Field Service Engineer

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Purpose: The Field Service Engineer, part of the Customer Technical Services (CTS) group, is the primary technical contact representing Amcor to assist customers in filling lines and applications. The Field Service Engineer works with customer plant personnel on new product launches and routine service visits. These visits are intended to support Amcor products and address performance issues with equipment. The position combines technical hands‑on work with office responsibilities.

• Functional Area:
  
  MANUFACTURING
• Position Type:
  Full-Time Regular
• Relocation Provided:
  No
• Location:
  
  Midwest, North East, East
• Education Required:
  
  Associates/Bachelor’s Degree or equivalent work experience
• Travel Requirements: 40-44 weeks a year, 3-4 days a week

• Act as Amcor representative at customer sites, maintaining Amcor-owned equipment and conducting periodic preventive maintenance while building trusted relationships with the customer.
• Lead assembly and preventive maintenance of Amcor-owned filling equipment.
• Assist with customer problems and generate adequate information to communicate opportunities to the plant/corporate level.
• Support and lead field trials of Amcor packaging.
• Train customer employees on proper product use.
• Validate package performance at the customer’s site.
• Communicate with outside vendors on quotes, design, and scheduling of related projects.
• Perform necessary follow‑up actions to ensure customer satisfaction.

• A degree in Manufacturing or Engineering is preferred.
• Five to seven years of combined education or related work experience is preferred.
• Strong mechanical aptitude and troubleshooting skills are required.
• Motivated self‑starter, eager to grow and learn new skills.
• General working knowledge of machine control systems (Electrical systems, PLCs, HMIs).
• Prior mechanical experience with filling lines and equipment is preferred.
• Experience in the plastics industry is desired.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Confident, motivated, and able to work independently with customers, manufacturing plants and corporate groups while employing data‑driven problem‑solving techniques.

• Our people are engaged and developing as part of a high‑performing Amcor team.
• Our customers grow and prosper from Amcor’s quality, service, and innovation.
• Our investors benefit from Amcor’s consistent growth and superior returns.
• The environment is better off because of Amcor’s leadership and products.

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please read the “Know Your Rights:
Workplace Discrimination is Illegal” poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process,…