AI-Driven CX Success Lead; Enterprise Accounts
Job in
Boston, Nelson County, Kentucky, 40107, USA
Listed on 2026-03-07
Listing for:
Siena AI
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Location: Boston
A leading AI company in Boston is looking for a Customer Success Manager to oversee a portfolio of clients and ensure they achieve measurable outcomes. You'll work closely with cross-functional teams to implement success plans that drive customer satisfaction and retention. Ideal candidates have over 3 years in customer success or account management, especially in complex software environments. The role offers a chance to impact customer experiences through advanced AI technology and comes with competitive compensation and equity opportunities.
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