Seasonal Client Service Representative

Join our dedicated team as a Seasonal Client Service Professional/Receptionist, where your contributions will directly impact the lives of our clients. You'll play a key role in guiding them to make informed decisions about their finances while building lasting relationships that will grow stronger each year. At H&R Block, we're passionate about providing exceptional service and ensuring our clients feel valued and cared for.

• Greet clients with warmth and friendliness, answering phones and welcoming them in an inviting manner.
• Assess client needs and connect them with the most suitable tax professional.
• Schedule appointments according to client preferences for maximum convenience.
• Ensure all client needs are expertly met during their service experience, whether in person, over the phone, or virtually.
• Maintain a clean and organized office environment, collaborating with team members to optimize resources.
• Perform additional duties as assigned to support the team.

• Experience working in a fast-paced setting.
• Background in customer service is highly valued.
• Strong multitasking abilities and organization skills.
• Proficiency in Microsoft Office and general computer skills.

• High school diploma or equivalent.
• Flexibility to work various schedules or at different locations.
• Experience in sales or marketing.