Manager, Planning Processes

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company where each employee is treated like family and trusted with legacy. With our greatest assets – our premium spirits and our people – we’re driving growth through impactful marketing, innovation and an entrepreneurial spirit.

Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

The Manager of Business Systems, Global SCP&F CoE, is a manager‑level role responsible for supporting and advancing Suntory Global Spirits’ global Sales & Operations Planning (S&OP) transformation. This position focuses on the integration and continuous improvement of production planning, materials planning, and analytics systems across the enterprise. The role is pivotal in ensuring the successful implementation and ongoing optimization of business applications that enable end‑to‑end planning processes, supporting the company’s strategic objectives and operational excellence.

• Global S&OP Transformation:
  Support the multi‑year, cross‑functional transformation roadmap for S&OP, with a focus on integrating supply, production, and materials planning processes and systems. Collaborate with global and regional supply planning leaders to ensure alignment and adoption of best practices across all operating units.
• Implementation Management:
  Lead and coordinate the implementation of business applications that support S&OP, production planning, and materials planning. Document system changes, upgrades, and process enhancements, ensuring all stakeholders are informed and engaged.
• Production & Materials Planning:
  Support the deployment and optimization of master production scheduling, finite scheduling, and materials requirements planning (MRP) systems. Ensure these processes are seamlessly integrated with supply and demand planning to drive operational efficiency and responsiveness.
• Capability Building & Training:
  Develop, coordinate, and deliver comprehensive training programs for S&OP, production planning, and materials planning applications. Monitor system usage, identify knowledge gaps, and provide ongoing support and education to users globally.
• Data & Analytics:
  Partner with IT and business leaders to enhance system and analytics capabilities for supply, production, and materials planning. Lead data cleansing, validation, and problem‑solving initiatives to ensure data integrity and global consistency in reporting and decision‑making.
• Business Systems Support:
  Monitor user adoption and system performance, resolve issues, and maintain thorough documentation for all planning systems. Serve as the primary liaison between the CoE and IT support teams, ensuring timely resolution of technical challenges.
• Continuous Improvement:
  Leverage business metrics and KPIs to identify and drive continuous improvement opportunities across production and materials planning. Support the development of business cases for new projects and translate business needs into technical requirements.
• People Management & Leadership:
  Support the assessment and development of talent within the S&OP, production planning, and materials planning user communities. Foster a culture of engagement, collaboration, and inclusion, in line with Suntory’s leadership behaviors and values.

• Global and regional supply planning leaders
• Global CoE leaders
• Regional and operating unit supply chain leaders
• Production and materials planning teams
• IT leaders for planning, finance

• Minimum 3–5 years of demonstrated operational experience supporting S&OP, production planning, or materials planning software applications for a major business unit, preferably in the consumer packaged goods (CPG) or spirits industry
• End‑to‑end supply planning knowledge (production, materials, inventory, distribution requirements)
• Hands‑on experience with SAP ECC, SAP APO, and SAP IBP (including production and materials planning…