Marketing Administrator & Operations Coordinator

Overview

Blue Star is a leading global solutions-based distributor of point-of-sale, bar-coding, data collection, radio frequency identification (RFID), and wireless mobility products. Blue Star works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers.

The Marketing Administrator & Operations Coordinator supports pricing operations, partner programs, and eCommerce management while working closely with marketing, sales, business development, and vendor teams. This role ensures operational accuracy, strong partner data integrity, and smooth execution of marketing and operational initiatives.

Price Exception Handling

• Manage incoming price exception requests from the vendor team
• Ensure compliance with pricing guidelines and approval workflows
• Log and track approvals, exceptions, and outcomes
• Maintain documentation on pricing policies and discount structures

Partner Program Administration

• Oversee partner onboarding, renewals, and data integrity
• Maintain partner tiers, benefits, pricing models, and contract documents
• Ensure marketing has updated partner program details for co-marketing and campaigns
• Support BD with partner certifications, training coordination, and program metrics

iStore Management

• Maintain product listings, pricing, SKUs, and descriptions
• Coordinate with designers and writers for product imagery and content updates
• Ensure promotions, bundles, and partner-specific pricing are properly configured
• Monitor webstore performance and liaise with analytics pod on conversion metrics
• Coordinate with purchasing or vendors for system updates, bugs, or enhancements

Warranty and Software Support

• Manage existing warranty renewals as well as tracking new warranty orders being placed.
• Support BDMs and Sales Reps in providing renewal information.

General Admin Support

• Manage calendars, vendor relations, and invoice processing
• Support BDMs with resourcing, documentation, and workflow optimization

• College degree preferred
• Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint)
• Excellent organizational and time-management skills
• Strong attention to detail and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Equal Opportunity Employer/Veterans/Disability.