Accounts Receivable Manager

Job Title: Accounts Receivable (A/R) Manager

Department: Finance

Reports To: Controller

Location: Philadelphia, PA (Hybrid)

Status: Non-Exempt / Full-Time

About Arbill: Arbill Industries is a leading provider of safety products, training, and safety program management solutions headquartered in Philadelphia, PA. With over 80 years of experience, Arbill helps organizations protect their most valuable asset—their people—by delivering innovative safety solutions that prevent workplace injuries and enhance compliance.

Position Summary: The Accounts Receivable (A/R) Manager is responsible for managing the company’s receivables process to ensure timely and accurate collection of customer payments. This role involves processing invoices, reconciling accounts, investigating discrepancies, and maintaining positive relationships with internal and external stakeholders to support healthy cash flow and customer satisfaction.

• Generate, verify, and process customer invoices accurately and timely.
• Post payments, credits, and adjustments to customer accounts.
• Monitor aging reports and follow up with customers on outstanding balances.
• Apply appropriate collection strategies to minimize delinquencies and bad debt.

• Research and resolve billing discrepancies and short payments.
• Communicate professionally with customers regarding account status, payment terms, and invoice inquiries.
• Coordinate with Sales, Customer Service, and Operations teams to ensure account accuracy and resolve disputes.

• Prepare and analyze A/R aging reports for management review.
• Reconcile A/R subledger to the general ledger monthly.
• Support month-end and year-end closing processes by providing required schedules and documentation.
• Assist with audit requests related to accounts rece.

• Identify opportunities to streamline billing, collections, and reconciliation processes.
• Contribute to the development and implementation of credit and collection policies.
• Participate in cross-functional initiatives to enhance customer payment experience.

• Education & Experience: Bachelor’s degree in accounting, finance, or related field required or equivalent education and experience; 3–5 years of experience managing accounts receivable, billing, or credit/collections, ideally in a manufacturing or distribution environment.
• Skills &
  
  Competencies:
  
  Strong attention to detail and accuracy;
  Excellent communication and interpersonal skills;
  Demonstrated ability to prioritize, meet deadlines, and manage multiple accounts;
  Analytical thinker with a proactive approach to problem-solving;
  Commitment to confidentiality and ethical financial practices.
• Proficiency in ERP systems (experience with Microsoft Dynamics 365 preferred) and intermediate to advanced Excel skills.

• Hybrid work schedule.
• Standard business hours, with flexibility for month-end close or urgent customer issues.
• Collaborative, team-oriented environment focused on operational excellence and continuous improvement.

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, 401(k), paid time off, and employee discounts on safety products.

Relentless Can Do

We firmly believe there's no ceiling to what we can accomplish. What we collectively dream up we can achieve. We're bold thinkers, courageous, wildly ambitious and we approach every situation with optimism and creativity. We have a whatever it takes mentality, and the perseverance to carry it out. This limitless mindset is the cornerstone for all that we do and we are steadfast when it comes to achieving whatever we set our minds to.

Behaviors:
Leaning into problems seeking solutions, imagining what is possible, vs what isn't possible;
Optimism, Creative, Ambitious

Cultivating Meaningful Relationships

We take pride in the relationships we've built over the decades - in business, with employees and interpersonally. We listen, really take the time to understand their needs, wants and opinions - and we're wholeheartedly committed to…