Site Reliability Product Owner

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking a Site Reliability Product Owner to support our Daybreak Team located in Seattle, WA. This position will focus on supporting the Boeing Defense Services (BDS) business organization.

The Site Reliability Product Owner leads end-to-end release engineering and operationalizing for a growing, multi-application software portfolio across multiple missions and effectivities—owning release coordination, bug/fix lifecycle, customer and multi-level leadership approvals, incident command, and post-incident reporting. This hands-on development-focused role requires strong AWS infrastructure and Python automation skills, practical knowledge of signal‑processing algorithm behavior to interpret anomalous system results, and ownership of on-call scheduling with an expectation of ~80% availability while assigned.

The Product Owner defines and implements environment-wide monitoring and observations, builds comprehensive monitoring strategies (real‑time system health, anomaly detection, and alerting to pre-empt resource exhaustion and performance degradation), and develops environment monitoring dashboards and application monitoring using APM tools with proactive thresholds. Responsible for CI/CD and release quality, the role validates release candidates through operational and enterprise testing, compiles and coordinates release packages, facilitates development activities into operational environments, and enforces release control (scheduling, versioning, change control) while tracking and verifying fixes.

The position drives continuous improvement—standardizing runbooks, automating deployment and recovery workflows, instrumenting DORA-style KPIs (deployment frequency, lead time, change success rate, MTTR), and partnering with engineering, suppliers, and the customer to reduce downtime, accelerate delivery cadence, and enable future capability growth and proposal support.

Position Responsibilities:

• Oversee end-to-end release engineering and sustainment for a multi-application portfolio supporting multiple missions and effectivities.
• Own release control processes: scheduling, versioning, change control, approvals, and authoritative configuration/deployment records.
• Coordinate and compile release packages; validate release candidates through operational and enterprise testing and facilitate development activities into operational environments.
• Track, verify, and communicate bug/fix status across the portfolio and obtain customer and multi-level leadership sign‑offs prior to deployments.
• Define, implement, and maintain environment monitoring and observations across all environments, including real‑time system health, anomaly detection, and alerting to pre‑empt resource exhaustion and performance degradation.
• Design and maintain environment monitoring dashboards, application monitoring, and APM monitoring tools with proactive thresholds to surface performance issues.
• Manage on‑call scheduling and incident response; serve as incident commander during outages, lead diagnostics and mitigation, and prepare and present executive incident slide decks and after‑action reports.
• Instrument and track release and operational KPIs (deployment frequency, lead time, change success rate, MTTR) and drive continuous improvement to release cadence and reliability.
• Automate deployment, rollback, and recovery workflows using Python and cloud-native tooling (including serverless patterns) to reduce manual effort and MTTR.
• Advise on signal‑processing algorithm behavior and cloud operations at scale to interpret anomalous outputs and recommend corrective actions.
• Coordinate supplier management and cross‑functional team activities to ensure release readiness, quality, and contractual compliance.
• Maintain and update operational runbooks, playbooks, and run‑to‑failure/response procedures; train and mentor junior SWE staff as the sustainment team…