Hospitality & Suites Manager; PT

Position: Premium Hospitality & Suites Manager (PT)
Premium Hospitality & Suites Manager page is loaded## Premium Hospitality & Suites Manager locations:
Kent, WAtime type:
Part time posted on:
Posted 6 Days Agojob requisition :
R
*
* Job Title:

Premium Hospitality & Suites Manager
**** Department:
Food & Beverage
***
* Reports to:

Director & Assistant Directory of Food & Beverage
**** Supervises:
Catering and Concessions associates
**** FLSA Status:
Non-Exempt
**** Pay Rate:
Hourly $25 to $30 DOE Event
- Driven
***
* SUMMARY:

** The Premium Food & Beverage Operations Manager supports the Director and Assistant Director of Food & Beverage in leading all premium hospitality and event-based food and beverage operations within a 6,000-seat arena. This role oversees luxury suites, catering, and premium bar service while ensuring exceptional guest experiences, operational excellence, and compliance with food safety and alcohol service standards.

This is a hands-on leadership role ideal for hospitality professionals with experience in
** arena, stadium, catering, or high-volume event environments
** who thrive in fast-paced, guest-focused operations.
*
* KEY RESPONSIBILITIES:

**** Premium Service Operations
*** Oversee all suite and catering operations, including event setup, service execution, and post-event breakdown.
* Serve as the primary on-site point of contact for suite guests and catering clients, ensuring a seamless and elevated experience.
* Conduct pre-event walkthroughs and post-event evaluations with staff and vendors to ensure operational readiness and continuous improvement.
** Staff Leadership & Development
*** Supervise, schedule, and direct hourly team members, including suite attendants, catering servers, bartenders, and support staff.
* Train, coach, and mentor staff on service standards, food safety compliance, and venue cleanliness expectations.
* Monitor staff performance and provide timely feedback, coaching, and corrective guidance as needed.
** Food & Beverage Operations & Compliance
*** Partner with culinary, concessions, and operations teams to ensure seamless service execution.
* Manage inventory controls, catering equipment, alcohol distribution, and supply organization.
* Ensure compliance with health department regulations, Serv Safe standards, alcohol laws, and venue policies.
** Guest Experience & Client Relations
*** Build and maintain strong relationships with suite holders, VIP guests, and catering clients.
* Anticipate guest needs and proactively resolve issues with a solutions-focused approach.
* Partner with sales and event teams to deliver customized and memorable premium experiences.
*
* QUALIFICATIONS:

*** Minimum of 2 years of food and beverage management experience, preferably in sports, entertainment, catering, or hospitality environments.
* Proven leadership experience with staff supervision, training, and shift management.
* Strong communication, organizational, and customer service skills.
* Ability to work nights, weekends, and holidays based on event schedules.
* Working knowledge of food safety, sanitation, and alcohol service regulations.
* Ability to lift up to 40 pounds and stand or walk for extended periods.
* Serv Safe and TIPS/Alcohol certification required, or willingness to obtain.
** KEY COMPETENCIES
*** Food & Beverage Leadership
* Premium Guest Experience
* Event Operations Management
* Team Development & Accountability
* Problem Solving & Conflict Resolution
* Time Management & Multitasking
* Attention to Detail
** BENEFITS:
*** 401(k) eligibility after 1,000 hours worked within a 365-day period
* Holiday shifts paid at time and one-half
* Sick leave accrued at 1 hour per 30 hours worked
* Medical, Dental, and Vision insurance available after 1,560 hours worked within a 365-day period
*
* TO APPLY:

** Applications can be found at ** ().Kate Anderson, HRBPaccesso Sho Ware Center
625 W. James St.Kent, WA 98032

Fax:
Email: SMG (Use the "Apply for this Job" box below). Applicants that need reasonable accommodations to complete the application process may contact- .ASM Global/SMG/Savor/accesso Sho Ware Center is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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