Staffing Manager, Workforce Staffing

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Our mission is to be Earth's most customer‑centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. The Workforce Staffing (WFS) Team is a skilled, customer‑obsessed, business partner hiring across multiple locations for entry‑level warehouse and fulfillment associate roles.

We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.

• Manages the day‑to‑day operations to ensure a positive candidate experience and alignment with business goals.
• Leads and develops a team of associates, including regular performance evaluations and coaching for performance improvement.
• Assists with interviewing and onboarding new associates.
• Coordinates team schedule and assigns duties based on business needs.
• Understands new hire workflow and technical systems and makes recommendations to drive improvement.
• Develops and maintains relationships with both internal and external stakeholders to build successful long‑term partnerships.
• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions.
• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion.
• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand.

Analyzing staffing metrics, adjusting schedules, and planning recruitment strategies. The role requires constant communication, problem‑solving, and flexibility to handle unexpected staffing emergencies. Key activities include monitoring labor costs, ensuring compliance, and maintaining appropriate staffing levels across all departments. Foster team engagement during the year to help with team inclusion and growth mobility.

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience.
• Knowledge of Microsoft Office products and applications.

• Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation.
• Experience developing policies and supporting documentation.
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

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The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package.

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