Management Assistant Officer, Compensation & Benefits

Job Title

Management Assistant Officer, Compensation & Benefits (1 year contract)

Posting

Start Date:

16/02/2026

• Assists in the administration of employee benefits programs, including Group Medical and Non-Medical Insurances and other benefits.
• Provides administrative support to employees by answering benefit‑related inquiries, assisting with forms, and helping employees navigate benefits‑related administrative processes.
• Maintains benefit plan documents, policies, and procedures, making them easily accessible to employees.
• Oversees the invoicing and billing process for benefit plans, reconciling bills and ensuring payments are made accurately and on time.
• Supports the administration of employee recognition schemes such as Long Service Awards and National Day Awards.
• Processes claims under the Staff Tuition Concession scheme.

• Collaborates with benefits vendors to facilitate the smooth operation of benefit plans, including processing claims, resolving billing issues, and communicating with vendors on administrative matters.
• Monitors and manages the claims processing workflow, ensuring that claims are processed efficiently and accurately.
• Investigates and resolves any discrepancies or issues.

• Maintains accurate and confidential records of employee benefits enrolment, claims, and other relevant data.
• Generates reports to track benefits utilization and costs, assisting in decision‑making and cost‑control efforts.

• Coordinates logistics for events, including venues, schedules, and technical requirements.

• Prior experience in HR administration, employee benefits, or vendor coordination will be considered favorably.

Location:

Kent Ridge Campus

Organization:
Office of Human Resources

Department:
Compensation & Benefits

Employee Referral Eligible:
No

Job requisition