Receptionist​/Team Administrator | Community Health NHS Foundation Trust

Job Summary

We have an exciting full-time opportunity for a Band 3 Dental Receptionist in Community Dental Services at Appleby Dental in Inner North East London (INEL). This role involves administrative and reception tasks for special care patients in community settings across the London boroughs of Hackney, Tower Hamlets, and Newham.

Services offered include Sedation, Special Care Dentistry, Paediatric Dentistry, Domiciliary care, Bariatric care, and a Dental Mobile service for the homeless and medium secure unit.

• Provide high‑quality customer service to patients and visitors, supporting the dental team effectively.
• Perform reception duties, greet patients, and manage daily schedules and dental records for efficient operations.
• Execute administrative tasks as directed by the Dentist or Dental Nurse team leader to support clinic functions.
• Implement service initiatives adhering to standards such as CQC, Dental Practice Inspections, SOPs, and Health & Safety Risk Assessments.
• Demonstrate independence, proactivity, and the ability to work under pressure, including filing medical records alphabetically.
• Refer to the attached job description and person specification for detailed duties and criteria.

Applicants must meet the skill level outlined in the person specification and are encouraged to gain recognised qualifications, which Appleby Dental will support. Lack of essential skills may not automatically disqualify you from being considered for an interview.

We are an equal opportunity employer and meet the criteria for CQC rating of ‘outstanding’. A commitment to equity, diversity and inclusion is essential; applications are welcome from people with varied backgrounds and experiences.

We ask for information about your protected characteristics on our application forms, which is confidential except for shortlisting under the guaranteed interview scheme for disability. The data collected ensures equitable access to career opportunities.

As a flexible‑working friendly organisation, we support flexible arrangements that accommodate personal and family commitments. If driving is required, please confirm you hold a full UK driving licence or an EU licence. Support is available for candidates unable to drive due to disability.

Fully vaccinated is strongly encouraged for roles with direct or social contact with patients.

Please review the person specification and provide evidence of relevant experience. If you require an alternative format for the application form, contact the recruitment team at  quoting the vacancy reference number.

For further questions, contact the recruiting manager whose details are listed in the advert. The.