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Shelter Advocate - Safer Futures

Job in Kent, Portage County, Ohio, 44242, USA
Listing for: Axess Family Services
Full Time, Part Time position
Listed on 2026-01-28
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Crisis Counselor
  • Healthcare
    Family Advocacy & Support Services, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
Position: Shelter Advocate - Safer Futures - Full-Time

Overview

Shelter Advocate
Safer Futures
Full-Time$15.00/Hour

Schedule: Determined based on shift, part-time, or full-time position;
Full-time may provide on-call

GENERAL STATEMENT OF DUTIES:
Provides crisis intervention, empowerment and advocacy to victims of domestic violence in shelter and on the crisis line. This position provides shelter coverage and some clerical duties.

Responsibilities
  • Provides direct service/advocacy/peer support to victims of domestic violence; maintains client confidentiality; completes client intakes according to shelter policies and procedures.
  • Answers crisis hotline and provides referrals and crisis intervention as needed.
  • Keeps Assistant Director (AD) apprised of all issues, concerns, and behaviors that affect the resident’s case plan, as well as their safety and well-being; reports suspicion of child abuse to AD immediately.
  • Enforces the rule of no physical discipline of children in shelter, which includes being supportive of mothers who are trying to learn non-physical discipline techniques.
  • Creates and maintains an atmosphere of support and assistance for all residents; contacts each resident during your shift to ensure their needs are being met.
  • Maintains the shelter in a clean and orderly manner; assists residents with chores as needed to provide life skills training and mentoring.
  • Provides childcare, with mother’s permission, as needed and on a limited basis for jobs, medical, counseling, and legal appointments, as well as landlord interviews with approval from AD.
  • Ensures fire and safety regulations are enforced.
  • Assists with receiving, recording and storing donations.
  • Submits documentation in the “Transfer Log” every shift to provide smooth transition and open communication between others working in the shelter.
  • Attends monthly staff meetings and agency in-service training; participates in staff development activities.
  • Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
  • Other duties may develop in the course of events. The Director/Assistant Director has the authority to assign tasks not presently covered in this description.
  • Qualifications
  • Ability to work with a diverse population.
  • Ability to work in a stressful/crisis-oriented environment.
  • Must display caring, compassionate attitude.
  • Understanding of domestic violence in the family and in the larger society.
  • Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).
  • MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS

    High school degree or equivalent, pursuing a degree in social work and/or related field experience. Certification of CPR and First Aid.

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