Guest Experience Lead
Job in
Kenosha, Kenosha County, Wisconsin, 53142, USA
Listed on 2026-03-07
Listing for:
McDonald's
Full Time
position Listed on 2026-03-07
Job specializations:
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Join to apply for the Guest Experience Lead role at McDonald's.
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* Position Overview:
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- Lead the guest experience by checking in with guests and ensuring they enjoy their visit.
- Handle guest concerns and resolve issues satisfactorily.
- Work collaboratively with your team to maintain a welcoming, friendly, and clean environment.
- Promote and explain promotions and features of the McDonald’s App, Mobile Order & Pay.
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* Qualifications:
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- Humble and hospitable demeanor.
- Passion for helping and serving others.
- Willingness to learn and grow.
- Effective communication skills and anticipation of customer needs.
** Benefits include:**
- Competitive pay from $15 to $17.05/hour plus cash incentives.
- Employee discounts and free meals.
- Paid sick leave and/or paid time off.
- Tuition reimbursement and educational assistance.
- Training and advancement opportunities.
- Weekly direct deposit.
- 401k plan*, medical, dental, and vision benefits*.
This role is vital to the guest experience and is available to full-time employees in select locations.
** Equal Employment Opportunity:**
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive environment. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or other protected classes. Reasonable accommodations are available for applicants with disabilities. If you need assistance, please contact mcdonal
This posting provides general information and is not a complete description of all duties.
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