Commerical Property Manager

The Commercial Property Manager is responsible for the day-to-day management and performance of an assigned portfolio of commercial properties, including retail, office, medical, and industrial assets. This role focuses on tenant relations, lease administration, operations, and financial performance at the property level.

The Commercial Property Manager works under the direction of the Director of Commercial Property Management, following established strategies, business plans, and owner goals. This position is expected to maintain strong tenant relationships, execute operational plans, and proactively communicate property needs, risks, and opportunities to the Director.

• Manage the daily operations of an assigned portfolio of commercial properties in alignment with policies, procedures, and directives from the Director of Commercial Property Management.
• Serve as the primary point of contact for tenants on routine matters, including maintenance requests, lease questions, operating issues, and general communication.
• Assist the Director with implementation of action plans, business plans, and owner directives at the property level.
• Schedule and conduct regular property visits and tenant check-ins; provide timely updates and follow-up on outstanding items.
• Maintain organized electronic and physical files for leases, correspondence, inspections, and other critical documents in accordance with company standards.
• Participate in regular one-on-one meetings and performance discussions with the Director to receive coaching, feedback, and professional development.
• Support a positive, professional, and collaborative work environment and represent Bear Real Estate Group in a courteous, solutions-oriented manner.

• Maintain a thorough understanding of lease terms, critical dates, rent schedules, options, and operating expense provisions for assigned properties.
• Track key lease dates, including expirations, renewal notice periods, rent escalations, and options; notify the Director of upcoming events in advance.
• Prepare draft lease abstracts and update lease data in company systems as needed; verify accuracy of information used for billing and reporting.
• Assist the Director with lease negotiations by providing property-level information, tenant history, and operational input.
• Support the execution of approved renewal strategies and rent increases consistent with the Director’s direction and ownership goals.
• Monitor rent collections, fees, and charges for assigned properties; follow up on past due accounts in accordance with company policies and timelines.
• Prepare and review tenant ledgers and rent statements; escalate irregularities or disputes to the Director and Accounting as needed.
• Assist Accounting and the Director with preparation and review of annual CAM (Common Area Maintenance) estimates and reconciliations; help explain charges to tenants and support timely distribution.
• Review and code invoices for accuracy and appropriate allocation; ensure timely submission to Accounting in line with budget and approval workflows.
• Provide input to the Director during annual budget preparation for assigned properties (e.g., anticipated repairs, contracts, and operating needs).
• Monitor actual performance against budgets at the property level; identify variances and work with the Director to address controllable issues.

• Conduct regular property inspections (at least quarterly, or more frequently as needed) and document findings related to safety, repair needs, and presentation.
• Enter, track, and follow up on service requests using the company’s work order system; verify completion and tenant satisfaction.
• Communicate property-level maintenance needs and trends to the Director and Facilities, including recurring issues or capital needs.
• Assist with coordination of capital projects (e.g., roof replacements, parking lot work, façade upgrades) under the direction of the Director.
• Support implementation of preventative maintenance programs and vendor service schedules at the property level.
• Monitor tenant compliance…