General​/Branch Manager

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one‑stop‑shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross‑channel, round‑the‑clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just‑in‑time” or “just‑in‑sequence”. Ken‑Mac Metals Division is one of the leading distributors of aluminum, pre‑painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America.

In addition, they offer value‑added coil and cut‑to‑length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken‑Mac Metals as a preferred material source. Thyssenkrupp Steel Services Division is a leading supplier of flat rolled, hot rolled, and hot dipped carbon steel products to the U.S. Marketplace, covering galvanneal, galvalume, galfan and enameling steel.

Direct, lead and supervise the sales and operational efforts and functions of employees within the branch or division towards the accomplishment of profit goals. Create a safe and comfortable working environment that promotes customer service and motivates employees to surpass customer expectations. Devise a system of continual improvement that encompasses all functions of the company.

• Create a profitable environment to improve cycle time for metal users in the region.
• Attract and motivate employees to provide service that meets or exceeds customer expectations.
• Maintain an acceptable and profitable inventory turnover to help customers meet or exceed demands.
• Profitably maintain equipment and make recommendations for new equipment to process orders more efficiently.
• Enhance a system to encourage, accept and process customer orders and inquiries.
• Promote a system of ongoing improvement across all products and processes.
• Encourage timely payment of product and services within 30 days.
• Investigate and analyze all products and processes to determine if more profitable results are available.
• Foster open communication among all employees.
• Ensure operations comply with all legal provincial and federal regulations.
• Meet TKMNA Employee Attributes/Competencies.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Minimum Requirements:

• 4‑year college degree.
• Knowledge of TQM, ISO 9001:2000.
• Computer literate.
• Acquainted with finance for non‑financial managers.
• Strategic selling and time management.

Preferred Requirements:

• Completion or working toward MBA.
• Metallurgy training and/or experience.
• Leadership training.
• Team building experience.
• Training in strategic planning and motivation.
• 1 yr inside sales; 3 yr outside sales; 1–2 yr operations.

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance.
• Life Insurance and Disability.
• Voluntary Wellness Programs.
• 401(k) and RRSP programs with Company Match.
• Paid Vacation and Holidays.
• Tuition Reimbursement.
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or TK representative for applicable benefits information.

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