Admissions​/Release Specialist

Job Requirements

The Kenosha County Sheriff'S Office is currently recruiting for the position of Admissions/Release Specialist. This is a clerical position that performs the initial intake and processing of individuals entering the Kenosha County Jail, ensuring accurate documentation and recordkeeping. This role also involves handling financial transactions related to inmate accounts and bail and facilitating the release process.

• Receive and process individuals into the Kenosha County Jail, including gathering personal information, including physical and health conditions, fingerprints, and photographs.
• Prepare and maintain accurate records of inmates, including physical and electronic files.
• Verify wanted/warrant checks, and other legal documents related to the arrest, on the inmate at the initial intake and prior to release.
• Document inmate cell transfers, scheduled inmate events, and schedule and document inmate visitation, phone conferences and other approved visits in jail management software.
• Interpret various legal documents and accurately document charges to inmate records.
• Interpret daily court documents and identify if and when an inmate should be released.
• Communicate with the courts, probation, parole, and any other local, state, or federal agency and assist as needed.
• Identify inmates who need to make an initial appearance, prepare inmate court and medical transports and track inmate court appearances and outcomes.
• Update and maintain records based on court activity and for issuance of bond forms.
• Receive and process incoming and outgoing inmate mail.
• Maintain accurate records of inmate accounts and disburse funds as needed.
• Monitor the intake security area and inmate video visitation, and respond accordingly when violations are observed.
• Answer phone calls, respond to public inquiries regarding inmates, take messages, and refer calls.
• Monitor a designated email address 24/7 and respond accordingly.
• Work at jail counter, answer phone calls and respond to public inquiries regarding inmates, relay information, and release jail property.
• Perform audit functions of inmate records in accordance with record retention.

Maintain TIME System Certification. Perform other duties as required or assigned.

• Experience, Required Previous work experience as in‑person customer service, reception/front desk, or other related field where the skills of data entry, multi-tasking, and attention to detail were used.
• Experience, Preferred Work experience in a law office or law enforcement agency setting;
  Bilingual in Spanish/English, pay differential available.
• Success Factors:
  Knowledge of standard office practices and procedures; alphabetical, numerical, and chronological filing methods; telephone procedures, including operation of multi-line equipment; recordkeeping methods; basic computer data entry and software including Microsoft Office; skill in basic math and cash handling and communicating both verbally and in writing; ability to operate a variety of office equipment including PC/computer, telephone, fax machine, photocopier, and calculator;
  
  ability to perform in a fast‑paced, multi‑tasking environment; gather, organize, and evaluate a variety of data and information, and interpret and apply complex rules, regulations, guidelines and laws; understand and follow oral and written instructions; ability to share workspace with co‑workers; work in a secure facility and follow a chain of command; adhere to process protocol and apply established protocols in a timely manner;
  
  work respectfully in a diverse and inclusive environment; ability to, while in a secure setting, possess the self‑control and ability in verbal communication skills to manage aggressive, hostile, and emotional behavior from incarcerated subjects and/or by citizens, both in person and on the telephone; ability to manage and process sensitive information while maintaining confidentiality; ability to complete tasks in a noisy environment.

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential…