SOCC Coordinator

About Sky Care

Sky Care is on a mission to provide life‑saving and essential air travel services across North America. We’re a dedicated team that takes pride in delivering the highest standards of safety, comfort, and care for every passenger. Our operations include private, corporate, and medevac flight services reaching as far north as the Arctic Circle and as far south as the Equator.

As a privately‑owned and family‑operated Canadian air service provider, Sky Care continues to expand across Ontario and Manitoba. We’re looking for motivated, detail‑driven professionals who share our passion for excellence and precision in aviation operations.

Find out more at

• Meaning Full Impact: In the past year alone, Sky Care has transported hundreds of patients and completed thousands of medevac flights directly contributing to life‑saving outcomes
• Career Growth: Opportunities for professional development, career advancement, and training within aviation operations.
• Comprehensive Benefits: Extended health, vision, and dental care, life and long‑term disability insurance, RRSP matching, and an employee and family assistance program.

Sioux Lookout, ON

$58,000 - $68,000 per year (commensurate with experience and education)

Permanent, Full‑time

VP of Charters & Domestic

The SOCC Coordinator plays a critical role within Sky Care’s System Operations Control Centre (SOCC), supporting the safe, efficient, and timely coordination of all aircraft movements across Sky Care’s bases. Working closely with Operations and Charter Coordinators, this position acts as central communication hub between flight crews, operations management, and external partners to ensure seamless day‑to‑day operations.

The successful candidate will thrive in a fast‑paced aviation environment, demonstrate strong multitasking and analytical skills, and maintain exceptional attention to detail to uphold Sky Care’s standards of safety, service, and operational excellence.

• Perform flight following and maintain situational awareness of all aircraft movements in real time.
• Update and manage data within the airline management software, ensuring operational accuracy and compliance.
• Modify flight routings, dispatch crews, and coordinate directly with Ornge, ATC, and other stakeholders as required.
• Support both short‑term and long‑term operational planning in collaboration with Flight Followers and the Operations Manager.
• Ensure all relevant and updated information is communicated promptly to Flight Crews, Chief Pilots, and Base Engineers.
• Enter and verify data from Operational Flight Plans (OFPs) and Journey Logbooks to maintain accurate flight crew time records.
• Track and reconcile operational data, ensuring timely and error‑free reporting for internal and regulatory requirements.
• Assist in creating and processing flight quotes, customs documentation, and operational manifests as needed.
• Provide professional, responsive support to clients and passengers when assisting with charter or medevac coordination.
• Collaborate across departments to ensure customer expectations and service commitments are consistently met.
• Maintain strong working relationships with internal departments, flight crews, and external agencies to support overall operational effectiveness.

• High school diploma or equivalent (GED) required; post‑secondary education in aviation operations, logistics, or business administration considered an asset.
• Minimum 2 years’ experience in operations, dispatch, or flight coordination within aviation or a related transportation field.
• Experience with Airline Management or Flight Following Software considered a strong asset.
• Must obtain and maintain a satisfactory CPIC (Criminal Record Check).
• Must be legally eligible to work in Canada and willing to relocate to Sioux Lookout, ON.
• Ability to travel periodically to other Sky Care bases (Thunder Bay, St. Andrews, Kitchener).

• Sound understanding of Canadian Aviation Regulations (CARs) and flight operational procedures.
• Strong analytical and decision‑making skills; able to assess information quickly and…