Technology Service Engineer

Document functional requirements and ROI opportunities.  Identify and address root causes of business process problems.

Recommend and implement enhancements to meet business availability needs.  Ensure availability and recovery requirements are implemented according to established architectural and design standards.

Collaborate with customers and IT peers to understand Plant system requirements for performance, recommend enhancements to established standards, implement and conduct tests to ensure acceptable performance thresholds are achieved.

Analyze, deliver and maintain Plant client, server and network technology according to business and technical requirements.

Actively contribute to requirements gathering process focusing on infrastructure components.  In production support scenarios, support identification of incident trends and build proactive plans to eliminate.

Comprehensively test all infrastructure components of IT solutions to ensure business requirements are met. Manage stages of projects through uniquely assigned project manager roles and responsibilities.  Execute project management disciplines to ensure project activities and tasks are delivered on time, within budget and according to approved scope and quality requirements.

Execute timely and accurate time tracking of all work hours.  Contribute to accurate estimation of work activities and tasks.

Performs other duties as assigned Two years’ experience with desktop / server hardware and software installation and support required

Exceptional oral and written communication and customer service skills required

Possess excellent problem-solving abilities including analytical, prioritization, and escalation

Ability to work within the multiple departments internal to IT Planning skills Ability to manage a 4-year technology refresh cycle

Ability to perform computer imaging DHCP, DNS, IP Addressing, Windows Server 2019+ administration experience desired.

Ability to be on a regular on-call rotation and willing to travel as needed for projects. VMWare ESX and/or Nutanix AHV administration experience desired.
* Health Insurance Benefits - Medical, Dental, Vision
* Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
* Well-being programs including company wide events and a wellness incentive program
* Paid Time Off
* Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
* Family-Friendly Employee events
* Employee Assistance Program services – mental health and other concierge type services## Current Lamb Weston employees, please click and apply via the Career worklet.

Started in 1950 on a small farm in the Northwest region of the U.S., Lamb Weston has grown to be one of the world’s largest frozen potato companies, happily delivering the delicious goodness of fries to more than 100 countries.  Lamb Weston has created inventive products and processes that are standards in the industry.  When we look at a potato, we see possibilities.

Our people are a valuable and integral part of our business and play a vital role in our success as an organization. At Lamb Weston we offer the financial stability and career potential of a true industry leader.

Lamb Weston will offer you the opportunity to put your education and skills to work as part of a great team, contributing to the achievement of the organization’s goals and objectives.  You will be challenged to take responsibility, drive results, show creativity, and display initiative - and you will be rewarded for your contributions and impact.

Let’s explore the possibilities together.
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