Technical Manager; Office Equipment

Technical Manager – Kennewick, WA

Salary: $60‑75k DOE

Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting;
Promote Service Techs productivity and job‑related personal growth.

• Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance.
• Make recommendations to Field Service Manager for any identified service training needs.
• Assist Sales department with sales demos as requested.
• Handle service calls in the event that the open call load is high.
• Interview, hire and train employees; plan, assign and direct work; appraise performance; reward and discipline employees.

• 1‑3+ years copier/technology/office equipment industry experience.
• Strong relationship management skills with customers, vendors and employees within the company required.
• Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment.
• Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities.
• Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions.

Associate

Full‑time

General Business

Staffing and Recruiting