Splash Pad Attendant
Listed on 2026-02-09
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Sports/Fitness/Wellness
Recreation & Leisure, Retail Associate/ Customer Service, Event Manager / Planner
Kennesaw, United States | Posted on 02/06/2026
Under the general supervision of the Lead Splash Pad Attendant and the Recreation Division Manager, provide excellent customer service to all guests while ensuring a safe, clean, and welcoming environment through active supervision of patrons and routine maintenance of the facility.
This position requires availability from May through August/September, including days, evenings, weekends, and holidays (mandatory).
Responsibilities- Greet and monitor guests as they enter and exit the splash pad facility.
- Supervise patrons during splash pad use and enforce all safety rules and facility guidelines.
- Provide excellent customer service by assisting patrons with questions, concerns, and general information.
- Respond appropriately to incidents and accidents and notify supervisors as needed.
- Maintain cleanliness of the splash pad area by monitoring for trash and debris and performing routine cleanup.
- Regularly test and document water chemical levels in accordance with established procedures.
- Enforce all facility policies and operational procedures consistently and professionally.
- Work cooperatively with other splash pad attendants and assist with assigned tasks as needed.
- Support coworkers and patrons in identifying and resolving customer service issues.
- Perform other duties as assigned.
Skills and Abilities
- Ability to provide courteous, professional, and effective customer service to all patrons.
- Ability to communicate clearly and professionally with guests, coworkers, and supervisory staff.
- Ability to monitor patrons entering, exiting, and using the splash pad to ensure safety and compliance with facility rules.
- Ability to consistently enforce safety rules, policies, and operational guidelines.
- Ability to respond appropriately to patron questions, concerns, incidents, and accidents.
- Ability to assist the Recreation Division Manager and Lead Attendant with assigned tasks and daily operations.
- Ability to maintain cleanliness of the facility, including monitoring for trash and debris and performing routine cleaning of decks, floors, restrooms, and surrounding areas.
- Ability to work cooperatively with coworkers and assist in resolving customer service-related issues.
- Ability to follow and enforce all established facility policies and procedures.
- Ability to perform other duties as assigned.
- Ability to work a flexible schedule, including weekdays, weekends, and holidays from May 25 through September 7 (Memorial Day through Labor Day).
- Ability to attend mandatory Splash Pad orientation and training on Saturday, May 16, from 8:00 a.m. to 1:00 p.m.
- Must be at least 15 years of age.
- Previous customer service experience preferred.
- Ability to work independently and as part of a team.
- Must possess current CPR, First Aid, and AED certification, or be willing and able to obtain certification prior to or during employment.
ADA Requirements: Applicants must be able to perform the essential functions of this position, with or without reasonable accommodation.
Physical Requirements: This position requires the ability to perform light physical work, including standing and walking for extended periods and lifting, carrying, pushing, and/or pulling objects weighing up to approximately 5–10 pounds.
Work Environment: Essential job functions are performed primarily outdoors and involve regular exposure to varying weather conditions and outdoor elements
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