Parts Counterperson

The Krause Auto Group has been in business for over 30 years. We focus on customer and employee satisfaction. Our employees are supported and valued, and we promote from within to celebrate individual success stories. We offer opportunities to grow with a portfolio of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, McLaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida).

What we offer:

• Medical, Dental, Vision Insurance
• 401k
• Paid Vacations
• Holiday lunches/grill outs
• Employee appreciation celebrations

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtain credit authorization

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record
• EXPERIENCE WITH CDK DMS - DO NOT APPLY IF YOU DO NOT HAVE THIS EXPERIENCE
• AVAILABILITY TO WORK SATURDAYS 8-5 OR WEEKLY NOON TO 9 PM

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.