AI-Driven End-User Services Lead; Helpdesk & ITSM
Job in
Kennesaw, Cobb County, Georgia, 30156, USA
Listed on 2026-01-12
Listing for:
The Intersect Group
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services company is seeking a Helpdesk Manager / End-User Services Lead to oversee the Microsoft 365 experience and improve IT support. You will lead and mentor a helpdesk team while ensuring high-quality service and efficient operations. The ideal candidate has over 5 years in IT support and expertise with Microsoft tools. This mid-senior level role offers a contract position, focusing on automation and continuous improvement strategies.
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