Benefits Coordinator

Overview

Benefits Coordinator

Primary

Location:

US-FL-Boca Raton

Additional Locations: US-GA-Kennesaw; US-KS-Overland Park; US-TX-Houston; US-PA-Pittsburgh; US-FL-Orlando

Job :

• Be knowledgeable about benefit and leave policies and answer inquiries.
• Provide support in the administration of leaves - both FMLA and non-FMLA (e.g. draft memos, verify timesheet entries, track leave usage, etc.).
• Process disability claims with insurance carrier and verify accuracy of benefit payments.
• Be knowledgeable about benefit policies and answer inquiries. Make recommendations and assist in the development and modification of Benefits policies, guidelines, procedures, systems, and documentation, as appropriate.
• Respond to basic inquiries; participate as observer with Benefits Manager/Senior Benefits Manager on more complex issues with the goal to learn and take action.
• Tasks may or may not follow a procedure; independent thought and problem solving developing; exposure to employee relations; ability to make connections on how data input impacts reporting; reliance on more senior roles to help problem solve solutions they are not able to; increased involvement in Benefits projects.
• Respond to basic benefit-related questions and help employees understand their benefits.
• Assist employees with completion of their benefit events (e.g. new enrollments, family status changes, open enrollment) via the HR/Payroll database.
• Assist in reviewing and processing benefit transactions in accordance with standard procedures, and reporting biweekly benefit changes (deductions/credits) to Payroll.
• Assist with processing benefits terminations for all regular U.S. and Canadian employees in the HR/Payroll database.
• Reconcile monthly benefit invoices. Follow-up with vendors on billing issues (e.g. corrections or outstanding adjustments). Provide invoices to Accounting with the proper allocations by department. Ensure submittals are timely and payments are made promptly.
• Reconcile monthly COBRA payments and submit to accounting with the proper allocations.
• Assist with updating benefit materials such as benefit summaries, Life Event documents, etc.
• Provide support for the renewal and open enrollment process.
• Draft benefit-related correspondence such as benefit premium changes; FSA mid-year changes; voluntary life approvals; disability letters; 401(k) rehires; etc.
• Assist with processing 401(k) loans and repayments in HR/Payroll database and maintain the supporting documents.
• Distribute individualized benefit summary, insurance materials, booklets, and information related to new employees and existing employees with life changes.
• Perform other related duties as required and assigned.

• High School diploma and a minimum of five (5) years of experience as an HR Assistant with a benefits background, an associate (AA) degree and a minimum of three (3) years' experience, or a bachelor's degree and one (1) year of experience. (required)
• Ability to read, analyze, and interpret general business memos, correspondence, and office procedures. (required)
• Ability to respond effectively to difficult inquiries or complaints. (required)
• Ability to write correspondence, routine reports, procedure manuals and basic spreadsheets conforming to prescribed style and format. (required)
• Ability to author reports, proposals, speeches, technical articles, and correspondence that are well written, well organized, clearly presented, and appropriately describe assumptions, limitations and standard-of-care applied to the document. (required)
• Must have the ability to communicate clearly and logically. (required)
• Must have ability to work effectively and confidentially with both employees and managers. (required)
• Must have excellent communication skills which facilitate effective verbal and written communication internally and externally. (required)

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