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Guest Service Agent
Job in
Kennesaw, Cobb County, Georgia, 30156, USA
Listed on 2026-01-26
Listing for:
Peachtree Group Hospitality Management
Full Time
position Listed on 2026-01-26
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Overview
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.
Responsibilities- Open availability, willing to work shifts and weekends. Shifts are 7:00 AM–3:00 PM and 3:00 PM–11:00 PM.
- Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
- Open availability to work shifts and weekends.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
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