CS PLC Technical Support Engineer

Who We Are

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

• Ensure the effective deployment and operation of Profinet monitoring systems to enhance warehouse automation and control.
• Oversee and manage PLC systems for customer sites, ensuring optimal performance and reliability. Address and resolve issues related to PLC systems as reported by customers, providing technical support and solutions.
• Lead the commissioning process for new and existing PLC systems, ensuring they meet all operational requirements and standards.
• Prepare and maintain detailed technical documentation for all implemented systems and processes.
• Provide training and support to customer staff on the use and maintenance of PLC systems.
• Identify opportunities for system improvements and implement changes to enhance efficiency and performance

• Preferred bachelor’s degree in electrical engineering, automation, related field or equivalent combination of education and direct work experience.
• 5+ years direct experience preferred
• Proven experience in PLC system implementation and commissioning.
• Strong knowledge of Profinet and other industrial communication protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and interpersonal skills.

• Travel required up to 60% of the time
• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Professional office etiquette is required at all times

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”