Technical Learning Designer

Job : 295687

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Primary

Location:

Kennesaw campus at 1000 Chastain Road NW, Kennesaw, GA 30144.

Secondary

Location:

Marietta campus at 1100 South Marietta Parkway, Marietta, GA 30060.

Develops and delivers engaging training programs and learning resources that help faculty, staff, and students effectively use academic, operational, and research technologies. Collaborates with subject matter experts and stakeholders to create accessible, interactive learning experiences that support technology adoption and institutional goals.

• Design and develop training content for online, blended, and microlearning formats using LMS platforms and authoring tools
• Create and maintain training resources such as quick guides, videos, and job aids
• Facilitate webinars, workshops, and coaching sessions for faculty, staff, and students
• Collaborate with subject matter experts to assess learning needs and objectives
• Ensure accessibility and compliance in all learning materials
• Provide technical support and troubleshooting for training‑related issues
• Assist in evaluating training effectiveness and recommend improvements

• Bachelor's degree from an accredited institution of higher education in a related field
• One (1) year of IT, training, instructional design, or technical writing experience

• Familiarity with LMS platforms (Canvas, D2L, Blackboard) and eLearning tools (Articulate, Captivate, Camtasia)
• Knowledge of accessibility standards (WCAG 2.2 AA, Section 508) and Universal Design for Learning principles
• Familiarity with AI‑enabled tools (Microsoft Copilot) and FERPA/PCI compliance
• Advanced degree in a related field (Instructional Design, Learning Sciences, Education Technology, etc.)
• Experience creating video tutorials and interactive learning content

• Able to translate technical concepts into clear, user‑friendly language
• Able to adapt to emerging technologies
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Proficiency in Microsoft 365, LMS platforms, and eLearning tools (Articulate, Captivate, Camtasia)
• Familiarity with accessibility standards and compliance best practices
• Excellent interpersonal, initiative, collaboration, teamwork, problem‑solving, independent judgment, organization, facilitation, communication (verbal and written), time management, project management, and presentation skills
• Proficient with computer applications and programs (Microsoft Office suite)
• Strong attention to detail and follow‑up skills
• Strong customer service skills and phone and e‑mail etiquette

The University System of Georgia core values:
Integrity, Excellence, Accountability, Respect.

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo.

• Not a supervisory position
• No financial responsibilities
• Position does not require driving
• Position is a position of trust
• No purchasing card (P‑Card)
• Travel 1% - 24% of the time

• Standard Enhanced
• Education

Per the University…