Student Success Coach

Overview

Provides guidance and counsels students on an individual or group basis regarding personal, social, academic, educational and career concerns. Connects students with appropriate campus resources to address their individual needs and concerns. Assists with program-specific workshops, events, and academic support initiatives. Serves on various program, department, college and/or university committees as required.

Primary Location for Job Responsibilities Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

• Facilitates and conducts required student coaching in assigned area and completes coaching reports for each student meeting
• Counsels, provides guidance, and connects students with appropriate campus resources to assist with questions, challenges, issues and/or concerns
• Assists students in defining academic, personal, and career goals; supports students with building life skills; encourages co-curricular and/or extracurricular involvement; and facilitates leadership development
• Researches and follows up on student concerns to ensure concerns have been addressed or resolved; provides crisis intervention as necessary
• Assist in the development of customized student success programming
• Conducts workshops and academic success events for students
• Monitors student progression towards degree completion and graduation
• Utilizes university systems to initiate/manage student campaigns, sends notifications, reviews pertinent student data, and examine file notes
• Assists in tracking and analyzing key metrics to assess the impact of graduation coaching
• Serves on program, department, college and/or university committees as assigned

Bachelor's degree from an accredited institution of higher education in related field

One (1) year of related work experience

Additional Preferred Qualifications

• Working knowledge of Banner (Ellucian) and EAB Navigate preferred
• An advanced degree from an accredited institution of higher education in a related field
• Experience working or teaching at an institution of higher education

• Able to utilize career and personality inventories
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Knowledgeable in high impact practices, trends in advising, and general education requirements for degree programs
• Knowledge of federal and state rules and regulations as they apply to financial aid
• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://(Use the "Apply for this Job" box below)..

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://.

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or…