Associate Director, Product Management

Overview

Basic Function

The Associate Director, Product Management for Tax & Accounting, Professional division plays a key role in driving growth and innovation and is responsible for shaping and executing product strategy, driving market analysis, and go-to-market initiatives for the Tax and Accounting CCH brand. This role drives successful delivery and ongoing improvement of products and services, development, launch, and lifecycle management, collaborating across functions to maximize customer value, competitive differentiation, and profitable growth.

This role is pivotal in defining the long-term vision and roadmap for the product portfolio, ensuring alignment with business objectives and customer needs.

With a strong focus on product strategy, you will leverage deep market insights, emerging technologies (including AI), and cross-functional collaboration to deliver innovative solutions that enhance customer satisfaction, accelerate revenue growth, and expand market presence. The Director will also play a key role in mentoring and coaching other product managers, fostering a culture of excellence and continuous improvement.

This position plays a critical role in our transformation journey, helping evolve our SaaS offerings with cutting-edge capabilities and delivering differentiated value to our customers. Your expertise will significantly influence product direction and success.

Success in this role will be measured by the ability to drive innovation that delivers meaningful results, achieve product growth and profitability targets, and execute product plans and roadmaps aligned with our strategy. The role requires integrating technology and services into offerings that enhance customer value through efficient internal processes. Demonstrated effectiveness in product development and launches, embedding customer value into products, elevating product management capabilities, and collaborating seamlessly across teams and stakeholders will also be key indicators of success.

Product Strategy & Planning

• Develop and execute product strategies and roadmaps aligned with business goals and market opportunities.
• Prioritize resources across product development, technical debt, partnerships, and M&A integration.
• Create product plans that support divisional growth and ensure strong product‑market fit.
• Build business cases for new products, enhancements, and bundles.

Portfolio Management & Optimization

• Evaluate and optimize the product portfolio to maximize customer value, competitive differentiation, and ROI.
• Recommend product lifecycle actions (invest, enhance, retire) based on performance and market dynamics.

Market, Customer & Competitive Insights

• Lead cross‑functional efforts in market research, data analysis, and customer insight gathering.
• Integrate user feedback into product decisions and ensure deep understanding of value drivers across the team.
• Apply market and competitor insights to shaping roadmap priorities and go‑to‑market strategies.

Innovation & Product Development

• Champion innovation and identify high‑impact opportunities, including AI‑enabled capabilities.
• Partner with Innovation and Development teams to apply Lean product principles and drive continuous improvement.
• Oversee product development processes to ensure high-quality, customer‑centric execution.

Go-to-Market & Sales Enablement

• Own GTM strategy, product launches, and post‑launch performance across Sales, Marketing, Technology, and Operations.
• Ensure product positioning and branding align with market segmentation and value propositions.
• Develop sales enablement strategies and collaborate with Sales leadership to drive adoption and revenue.

Pricing & Commercial Strategy

• Create and refine pricing strategies, bundles, and models in partnership with Growth Enablement.
• Test and implement pricing changes and manage ongoing pricing execution.

Leadership, Collaboration & Process Excellence

• Mentor and coach product managers to elevate product management excellence.
• Drive cross‑functional collaboration and ensure adherence to best‑practice product processes.
• Continuously assess and improve the product development lifecycle and…