Event Management System and Reservations Manager

Event Management System and Reservations Manager

Job : 295780

Location: Marietta, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Primary Location for Job Responsibilities Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Supports the department in coordinating, scheduling, and managing campus events and reservations. Ensures the smooth operation of the reservations system platform and provides excellent service to internal and external stakeholders.

• Assists with the daily operations and maintenance of the event and reservation system
• Supports users with event submissions, approvals, and troubleshooting
• Monitors event requests for accuracy, completeness, and compliance with institutional policies
• Collaborates with UITS to create training materials for end users
• Assists with maintenance and updates of location data, resources, and organizational information
• Oversees, trains, coordinates, and monitors activity for assigned student assistants for event coordination
• Provides training and guidance to campus users on platform functionality and best practices
• Assists in the development and documentation of business processes and procedures
• Participates in system testing, upgrades, and implementation of new features
• Generates reports and analytics to support event planning and space utilization and communicates data to department leadership
• Supports university and department events as assigned

• High school diploma or equivalent.

• Current, valid, and unrestricted driver's license

• Three (3) years of related work experience with event and reservations systems.

• Membership in one or more relevant professional associations

• An undergraduate or advanced degree from an accredited institution of higher education in a related field

• Previous experience in event planning and/or management
• Previous experience in event management software (i.e., EMS, 25
  
  Live, Momentus)

• Able to work independently and collaboratively in a fast-paced environment
• Able to handle multiple tasks or projects at one time meeting assigned deadlines

• Experience with event planning, scheduling systems, and/or administrative support

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, AutoCAD)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core…