Taxi Dispatcher

** Overview*
* ** Job Summary Details:*
* The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

** Benefit Information:*
* ABM offers a comprehensive benefits package.  For information about ABM's benefits, visit ABM  Employee Benefits | Front Line Team Members ( 2025 Employee Benefits Frontline v2 English 9.5.24.pdf)  | (Programa de Beneficios de ABM)

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* Basic Qualifications:

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* -  Must be 18 years of age or older

-  No high school diploma, GED or college degree required.

-  No experience required and on the job training provided.

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* Preferred Qualifications:

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* -  One (1) year of prior multi-line reception experience or dispatching experience preferred

** Responsibilities:*
* -  Coordinate and manage the efficient flow of taxis and drivers.

-  Receive calls, determine the suitable taxi availability, and direct taxis to customer locations.

-  Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time.

-  Manage dispatching operations such as making sure vehicles have gas and oil to keep them running.

-  Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations.

-  Coordinate with taxi companies to provide service to special events and conventions.

-  Maintain communication with taxi drivers to ensure they reach customers quickly or punctually.

-  Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations.

-  Use modern routing software in order to develop, alter, and optimize delivery routes.

-  Effectively communicate and serve as the liaison between drivers and customers.

-  Remain agile and ready to handle sudden route changes or delivery issues.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2 X1

REQNUMBER: 140300

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .  

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.