Clinical Team Lead

Clinical Team Lead role at CVS Health

Join to apply for the Clinical Team Lead role at CVS Health

The Team Lead is accountable to leadership to support the day-to-day operations of the team. This position has no supervisory oversight of staff, but requires a solid understanding of the workflows, policies, and procedures to ensure the team is producing at a successful level.

The Team Lead supports the onboarding of new staff as well as quality monitoring, assignment triage and leading projects as assigned. The Team Lead is a single point and first line of contact for staff for clinical issues.

The Team Lead provides ongoing communication and updates to leadership and contributes and participates in team meetings.

• Promote cooperation and team building between all department members
• Serve as a resource to team members
• Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
• Ensure adherence to plan sponsor performance targets
• Develop, implement, and support program policies and procedures
• Utilize critical thinking skills to raise the level of team’s performance
• Mentor the team; monitor and provide feedback regarding performance relative to best practices
• Act as a role model for the Aetna values, particularly regarding company policies on confidentiality
• Communicate effectively with a variety of audiences
• Be well organized and able to prioritize tasks
• Support a positive work environment that promotes teamwork
• Support supervisors as directed
• May have responsibility for own case load work
• Respond to issues and inquiries as needed
• Sedentary work involving periods of sitting, talking, hearing, and visual acuity to perform close inspection of handwritten and computer-generated documents as well as a PC monitor

• Must have active current and unrestricted Independent Behavioral Health clinician licensure (LCSW, LPCC, LMFT, LPAT, LPC) in the state of Louisiana or a Registered Nurse (RN) with unrestricted state license in the state of Louisiana or compact state licensure with psychiatric specialty experience
• 5+ years clinical practice experience, e.g., psychiatric hospital, residential or behavioral health treatment setting
• 2+ years managed care experience
• 2+ years of experience with personal computer, keyboard navigation, and MS Office Suite applications
• 2+ years of healthcare management experience (preferably in a managed care setting)
• 1+ year Electronic Medical Record documentation experience
• Must be willing and able to work Monday through Friday 8am to 5pm in CST with flexibility to work outside the standard schedule, including occasional rotating weekend and holiday schedules

• Preference for candidates residing in Louisiana
• Managed care/utilization review experience preferred
• Experience in a behavioral health inpatient setting
• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Proficiency with computer skills, including navigating multiple systems and keyboarding
• Team lead experience

Master’s Level of Education resulting in independent Behavioral Health licensure (LCSW, LPCC, LMFT, LPAT, LPC) or a Registered Nurse (RN) with unrestricted state license with psychiatric specialty experience

40

Full time

$54,095.00 - $

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 02/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Mid-Senior level

Full-time

Health Care Provider

Hospitals and Health Care

Apply BELOW