Exit Booth Agent - Temporary

Overview

Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has repeatedly been named one of the top places to work. Enterprise Mobility is the largest and fastest‑growing privately‑owned automotive rental and leasing company in North America, and we are hiring today! We are working toward our shared vision to be the world’s best and most trusted mobility company.

We are seeking an Exit Booth Agent for the National/Alamo brand. The Exit Booth Agent will provide superior, friendly, and efficient service during all aspects of the rental car process.

Location:

600 Rental Blvd., Kenner, LA 70062.

Pay starts at $14.00 per hour. This position also offers a $2.00 shift differential for Saturday and Sunday (pays $16.00 per hour on Saturday and Sunday). This temporary position is expected to last 90 days and offers bonus opportunities.

Schedule Options:

• Option 1 – 40 hours per week:
  Sunday: 3:30 pm – 12:00 am
  Monday: 3:30 pm – 12:00 am
  Tuesday: 3:30 pm – 12:00 am
  Wednesday: OFF
  Thursday: OFF
  Friday: 2:30 pm – 12:00 am
  Saturday: 2:30 pm – 12:00 am
• Option 2 – 40 hours per week:
  Sunday: 5:00 pm – 2:00 pm
  Monday: 5:00 pm – 2:00 pm
  Tuesday: 5:00 pm – 2:00 pm
  Wednesday: 5:00 pm – 2:00 pm
  Thursday: 5:00 pm – 2:00 pm
  Friday: OFF
  Saturday: OFF

• Paid time off
• Employee rental car discounts
• Retirement savings plan, including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and control
• Provide additional service to Emerald Aisle members by offering refueling options
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure the booth is stocked with appropriate supplies to meet customer needs
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank them at the conclusion of transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service–related duties as necessary to meet service level needs

• High School Diploma or G.E.D. required
• Minimum of 1 year prior customer service, retail, or administrative support experience
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years, and no drug or alcohol related convictions within the past 5 years (DUI/DWI)
• Authorized to work in the United States without current sponsorship and no future sponsorship requirement for this position
• Must be at least 18 years old

Equal Opportunity Employer / Disability / Veterans