Facilities Supervisor

Company Description

A beloved local landmark for over 150 years, White Barn Inn, Auberge Collection is synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Just a 90-minute drive north of Boston in the charming coastal town of Kennebunk, Maine, the 28-room property is renowned as one of the country’s most distinctive getaways offering supreme levels of quality, luxury, and gracious service.

The hotel's four waterfront cottages and one-of-a-kind houseboat boast coastal views and access to White Barn Marina. Amenities include an outdoor infinity pool, coastal views, an award-winning spa, two restaurants, convenient access to fine shopping and art galleries in Kennebunkport, as well as a variety of experiences from bike riding to local apple orchards to traditional Maine lobster bakes. The White Barn Restaurant, a culinary legend, Forbes Five Star and AAA Five Diamond fine dining destination, offers seasonal, contemporary New England cuisine while the new Little Barn is a casual eatery highlighting the local Maine farmstead and fisheries to the table in flavorful, approachable dishes.

In summer 2020, White Barn Inn unveiled a property-wide redesign led by New York-based Jenny Wolf Interiors that refreshed guest rooms and public spaces with playful contemporary touches and elements from local Maine purveyors.

The Facilities Supervisor plays a key role in maintaining the highest standards of excellence and functionality throughout the property. This position oversees daily maintenance operations, ensuring all guest rooms, public areas, and back-of-house spaces are safe, well-maintained, and aligned with brand and luxury hospitality standards. The Facilities Supervisor supports the Director of Engineering in leading a team focused on preventive maintenance, efficient repairs, and exceptional guest service.

• Supervise and support the daily activities of the Engineering team, ensuring timely completion of maintenance work orders and projects.
• Conduct regular inspections of guest rooms, public areas, and building systems to ensure the property is maintained to luxury brand standards.
• Manage and participate in preventive maintenance programs for all mechanical, electrical, HVAC, plumbing, and life safety systems.
• Respond promptly and professionally to guest and staff maintenance requests, ensuring minimal disruption and superior service recovery.
• Oversee contractors and vendors performing specialized maintenance or repair work; ensure compliance with brand and safety standards.
• Maintain accurate maintenance logs, inspection reports, and inventory records using the property’s CMMS or maintenance tracking system.
• Support the Director of Engineering with capital improvement projects and renovations as needed.
• Promote and enforce all safety, health, and environmental procedures in accordance with OSHA and local regulations.
• Train, coach, and mentor team members to build technical skills, safety awareness, and a strong service culture.
• Participate in on-call rotation and respond to after-hours emergencies when necessary.

• High school diploma or equivalent required; technical or trade school certificate preferred.
• Minimum 3–5 years of hands‑on facilities, maintenance, or engineering experience in a hospitality environment.
• Prior supervisory or team lead experience strongly preferred.
• Strong working knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Proven ability to lead a team in a fast‑paced, guest‑focused setting.
• Excellent communication and organizational skills with attention to detail.
• Proficiency with Microsoft Office and basic administrative reporting.
• Ability to work a flexible schedule including evenings, weekends, and holidays as business demands.
• Valid driver’s license and ability to lift or carry up to 50 lbs.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet…