Retail Assistant Store Manager

Overview

$22.00 to $24.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $7.02 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned, up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: paid vacation after six months, with additional weeks after 1 year and per anniversary thereafter; 120 hours after five years. PTO/Vacation may be adjusted per state/local requirements.
• Sick/Personal time: 8 hours after 6 months, 16 hours each anniversary years 2-5, 24 hours after five years (adjusted per state/local requirements).
• Employee discounts available on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. The Assistant Store Manager is accountable for day-to-day store operations, promoting a positive environment, partnering with the Store Manager to lead and develop staff, recruit and retain talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets a customer-centric tone for the store.

Together with the Store Manager, this role analyzes store financial statements to ensure goals are met. You will commit to the asset protection program, promote the business, and target new customer acquisitions. Employees work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus commission based on productivity and a store-performance bonus.

Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, handle cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing loans.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes for value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties including standing, stooping, walking, climbing, pushing, pulling, lifting up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May assist customers outside or retrieve products from exterior storage areas.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed; flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours per week; hours based on business needs.
• Computer literate; ability to operate POS systems and office…