Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay—formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan to help build toward your future.

believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We champion all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve.

Show us what you are made of— the smart, tough, bold, beautiful and brave stuff. Because who you are is what we need.

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay Range: $22.23 – $45.97 per hour. The performance‑based compensation model is flat‑rate pay that rewards technicians with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment. These rates reflect average productivity by region.

• Diagnose and repair to specifications— brake, hydraulic, exhaust, primary and/or advanced fuel ignition, electrical, suspension and alignment, air conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment; company pays for tests and registration fees; technicians receive a bonus for each test passed.

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing, and math skills.

• Strong understanding of electrical/electronic systems.
• Strong understanding of engine repair.
• Strong understanding of engine performance.
• Strong understanding of automatic transmission/transaxle.
• Strong understanding of manual drivetrain/transmission.
• Strong understanding of automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a vocational‑technical school program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).

• Medical, Dental and Vision—Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up, no matter where you are.
• Community Involvement:
  We pride ourselves on working with local communities and giving back.
• Integrity & Teamwork:
  Our drive to do things right, always, together.

• A supportive and engaging onboarding experience to ensure a…