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Retail & Store Manager Customer Service Rep

Shift Lead - Customer Service & Store Ops

Job in Kendal, Cumbria County, LA9, England, UK
Listing for: M&S
Full Time position
Listed on 2026-02-28
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading UK retailer is seeking a Shift Lead for its Kendal store. The role involves ensuring operational excellence and coaching colleagues to deliver exceptional customer service. You will manage the sales floor, lead a team during shifts, and handle operational tasks. Successful candidates should have strong communication skills and a background in retail. M&S is committed to inclusion and offers an exciting opportunity to be part of its transformative team during a new era in retail.
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