Partner Success Manager

Overview

Join the future of news. We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.

The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.

From creators and AI licensing to social video distribution and subscriptions, the Partnerships team is at the forefront of The Post’s reinvention.

Working with the Head of Partnerships and Head of Partnerships Strategy & Operations, you will be at the forefront of scaling existing partnerships to the next level. This role will play a critical part in driving revenue growth, deepening relationships, and optimizing performance across platforms.

This is an opportunity to directly influence how The Washington Post evolves in a rapidly changing media and technology landscape – and to help build the future of news.

• You have a deep commitment to advancing The Washington Post’s mission of becoming the world’s leading news organization through innovation and creative partnerships.

• You are energized by identifying opportunities for audience and revenue growth and applying both quantitative and qualitative analysis to solve problems.

• You thrive in using data and experimentation to understand complex problems and ecosystems, and are excited about the future of storytelling on and off platform.

• Partner with cross-functional teams—including Platform Partnerships, Business Development, Product, Data, Analytics & Insights, and Audience—to identify and develop opportunities that expand reach and drive partnership growth.

• Accelerate revenue growth by designing and implementing strategies to enhance performance across off-platform environments, such as AI platforms and distribution partners (e.g., Apple News, You Tube).

• Cultivate strong relationships with partner stakeholders by leading regular check-ins, assessing performance, and uncovering new opportunities to deepen existing partnerships.

• Evaluate new distribution and subscription partnership opportunities by conducting cross-functional analyses of revenue potential, audience impact, and associated risks.

• Track industry trends and the competitive landscape to guide data-informed recommendations and strategic decisions.

• Advance the Partnerships team’s strategic priorities by contributing insights and initiatives that promote sustainable growth and collaboration.

• 4+ years of experience in either business development and partnerships, social media, or account management.

• Demonstrated success in building and applying insights to maximize revenue and content performance.

• Deep understanding of the media ecosystem, including trends, challenges, and opportunities. Experience with off-platform distribution preferred.

• Experience with both quantitative and qualitative analysis, leveraging data and insights to frame decisions and shape understanding of complex issues.

• Exhibit flexibility, adaptability, and strategic focus in a fast-paced, evolving environment, with the ability to pivot strategies in response to changing conditions.

• Proven ability to drive cross-functional collaboration, aligning disconnected strategies with broader business objectives, and influencing stakeholders at all levels.

• Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships with clients and stakeholders across the company

Collaboration makes us stronger. That’s why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for news gathering and business travel, we work on-site five days a week.

Wherever you are…