Maintenance Manager; Landscape Maintenance
Job Description & How to Apply Below
As an industry leader for over 30 years, Horizon Contracting Group provides superior landscape construction, landscape maintenance and snow and ice removal services.
Services Manager – OKV (Landscape Maintenance)
Full-Time | Permanent | Okanagan Valley, BC
At Horizon Contracting Group, we build great spaces — and even greater teams. As part of our continued growth in the Okanagan, we’re looking for a strong operational leader to partner with the Branch Manager and help build, manage, and grow our OKV Services Department — starting with Maintenance as the core focus.
This is not just a management role. It’s an opportunity to shape culture, drive performance, and build a services division the right way — from the ground up.
The Opportunity
As our Services Manager , you will be the operational heartbeat of the Maintenance Division. You’ll lead crews, strengthen client relationships, drive business development, and ensure production, safety, and quality standards are consistently met.
Success in this role comes from building strong relationships, proactively managing workload, and developing a high-performance, accountable team culture.
What You’ll Be Responsible For
Client & Operations Leadership
Primary point of contact for summer clients (supporting winter clients as needed)
Manage scheduling, workload planning, conflict resolution, and final invoice review
Lead production, quality control, and crew training
Run crew meetings and assist with orientations
Support field teams when needed
Business Development & Growth
Build and nurture local relationships through warm and cold outreach
Support procurement and quoting/estimating of new work
Assist with budget creation and strategy to achieve divisional targets
Collaborate with the Director of Services on proven processes and systems
People & Culture
Review and approve payroll
Complete HR and Safety documentation (pay changes, discipline, reporting, toolbox talks, FLRAs, incident reports)
Support recruiting, training, and safety initiatives
Conduct weekly 1:1 meetings with the Regional Manager
Equipment & Seasonal Planning
Manage repairs and maintenance of in-house tools and equipment
Oversee supply and equipment ordering with tracking systems
Complete all pre- and post-season preparation and reporting
What You Bring
Experience & Education
Post‑secondary education in an industry‑related field (required)
3–5+ years of supervisory experience
2+ years of administrative experience (asset)
Experience driving truck and trailer (required)
Red Seal or landscape‑related certifications (CHT, CLM, ISA) are an asset
Heavy Trailer Endorsement & Fall Protection Certification (assets)
Skills & Abilities
Strong leadership presence with excellent communication skills
Confident in conflict resolution and negotiation
Highly organized with strong tracking and systems mindset
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong customer service orientation
Knowledge of the Okanagan Valley and route planning an asset
Demonstrated safe driving record
Compensation & Benefits
$80,000–$90,000 base salary (based on experience)
20 days paid time off (15 vacation + 5 sick days)
Extended health, dental & vision (after 90 days)
RRSP matching (after 1 year)
Km reimbursement for personal vehicle usage
Company tech package (laptop + cell phone/tablet)
Work Environment
This role blends office and field leadership. You’ll spend time in a professional office setting and outdoors supporting crews in all weather conditions — heat, cold, rain, and wind.
The role requires standing, walking, bending, lifting up to 50 lbs occasionally, and maintaining overall physical readiness for site support.
The Horizon Journey
At Horizon, growth from within isn’t just encouraged — it’s expected. We are committed to developing leaders and promoting from within whenever possible. This role is a key step in a long‑term leadership pathway within our Services Division.
If you’re ready to lead teams, build systems, strengthen client relationships, and grow something meaningful in the Okanagan — we’d love to hear from you.
Build your future. From the ground up.
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