Program Manager

Posted Tuesday, February 24, 2026 at 11:00 AM | Expires Wednesday, March 25, 2026 at 9:59 AM

Connective is a dynamic non‑profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

The Program Manager will apply leadership and innovation by developing and enhancing our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.

Kelowna, British Columbia

• Exempt. This position is open to applicants of all genders.

• Monday to Friday, 0830 - 1630
• This position requires the ability to work flexible hours based on operational needs.

• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

• Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
• Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
• Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
• Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
• Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

• Makes sure effective, inclusive support programs are designed and maintained
• Supports the overall program strategic direction
• Liaises with other Connective’s staff, especially regarding potential referrals
• Facilitates person-centered planning opportunities for staff and service users
• Develops related program opportunities, available to the individuals in the community
• Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

• Maintains effective working relationships with related community services, government/stakeholders and agencies
• Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

• Ensures that the physical facilities fulfill all fire, health and safety regulations
• Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

• Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

• Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
• Attends the health and safety training sessions for supervisors
• Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
• Supports Connective’s OSH initiatives

• Coordination and Administration of other teams and programs
• All Human Resource Functions – recruitment, training, development

• A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
• E…