IT Project Coordinator; On-Call

Position: IT Project Coordinator (On-Call)
IT Project Coordinator (On‑Call)
Under the general direction of the Manager, IT Solutions, this position is responsible for assisting IT and other departments with the development, planning, execution, and closure of projects utilizing best practices in project management methodology. The coordinator recommends the necessary structure and methodology required to ensure project success, works to define project requirements, suggests design solutions, assists in acquiring project resources and coordinates the efforts of project team members, contractors and vendors to deliver projects according to plan.

Primary Responsibilities

Assists with the development of project plans from problem definition through design, implementation and post‑implementation review using project management best practices, tools and standards, including status reporting.

Aligns activities within each project to ensure deliverables and expectations can be met in terms of deadlines, budget, human capital and other resource requirements.

Recommends project success criteria and conducts project post‑mortems to ensure continuous improvement.

Facilitates stakeholder management processes and recommends appropriate communication plans, presenting to stakeholders, management and executive as required.

Coordinates tasks, deliverables and priorities amongst project participants and monitors established deadlines, achievement of milestones, and recommends revisions to activities as appropriate.

Administers changes in project scope and identifies risks as well as related contingency plans and recommends necessary follow‑up actions.

Tracks progress toward key goals, ensuring quality standards and deadlines are met and any identified conflicts are reported and managed by the appropriate project stakeholder.

Builds and develops positive and productive relationships with key internal and external stakeholders including management, executive and project team members.

Conducts feasibility studies and identifies opportunities for improvement to service.

Participates in the development of IT strategies in collaboration with the other members of the IT Management team.

Maintains current knowledge of a broad range of technologies.

Performs other duties as assigned.

Education and Experience
Two‑year diploma or technical training in a related discipline or equivalent. PMP designation an asset. A minimum of four years of related project management experience, including experience with project management tools and techniques. Familiarity working in a technical environment and a general understanding of IT subject matter. Experience working in an academic environment would be an asset.

Skills and Abilities

Proven project management skills with multiple project/program management methodologies and tools across a range of projects.

Exceptional interpersonal, written, and oral communication skills.

Ability to liaise with clients and assist in the definition and articulation of their requirements.

Ability to produce clear, concise, unambiguous, and easy‑to‑read documentation including project charters, plans, requirements, proposals, workflow, functional design, status reports, presentations, and stakeholder communications.

Identifies and manages project milestones, deliverables, dependencies and critical path.

Ability to conduct research and effectively analyze, understand and evaluate the business and application functional impacts of modifications or enhancements.

Works both independently and as a strong team player with an aptitude for working in a collaborative environment.

Ability to prioritize and execute tasks in a high‑pressure environment and make sound decisions in emergency situations.

Ability to present ideas and concepts of a technical nature to a non‑technical audience.

Highly self‑motivated, proactive, and results driven.

Strong customer service orientation, quality‑focused mindset.

Salary
Annual Salary/Hourly Rate: $34.05 – $38.90 per hour. Appointment type:
Support – On Call.

Schedule:

On‑call as work is available.

Additional Information
Desired start date: 01/04/2022. Position end date (if temporary): (if applicable). The posting is open until filled. Please note that Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and Human Resources if they want a Union Observer during interviews and final selection of candidates.

Equal Employment Opportunity Statement
Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,  Ac .

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