Senior Project Management Lead-Program Manager – Infrastructure & Warehouse Automation

Job Description:

TVC Program Manager – Infrastructure & Warehouse Automation

Role Overview: We are seeking a Temporary Vendor Contractor (TVC) to serve as a high-impact Program Manager specializing in IT Infrastructure and Warehouse Automation
. This role is pivotal in bridging the gap between physical logistics and digital infrastructure, specifically focusing on the deployment and management of Knapp automation systems
. The successful candidate will drive large-scale efficiency gains, similar to our recent automation milestones that achieved >90% time reductions in operational workflows.

• Strategic Program Oversight (PjM):
  Lead end-to-end deployment of warehouse automation projects, ensuring alignment with global infrastructure standards and timelines.
• Knapp System Integration:
  Act as the primary technical subject matter expert for Knapp automation, overseeing the installation, calibration, and optimization of automated storage and retrieval systems.
• Infrastructure Management:
  Coordinate the hardware, networking, and server requirements necessary to support high-scale automated warehouse environments.
• Process Optimization:
  Implement systematic evaluations—similar to our ISO-aligned assessment frameworks—to identify and close operational gaps.
• Vendor & Stakeholder Management:
  Manage relationships with external vendors (like Knapp) and internal teams (Supply Chain, Engineering, and Risk Management) to ensure seamless project delivery.

• Automation Expertise:
  Proven experience with Knapp Warehouse Automation technology is mandatory.
• Program Management:
  Minimum of 5‑8 years in PjM roles, specifically within large-scale industrial or supply chain environments.
• Technical Infrastructure:
  Strong background in IT infrastructure, including networking, hardware deployment, and system architecture for automated facilities.
• Analytical Rigor:
  Ability to use data‑driven insights to reduce manual effort and eliminate errors, aiming for high‑fidelity outcomes like our 95% auditor match standards.
• Problem Solving:
  Demonstrated ability to transform manual, slow‑moving processes into high‑scale automated workflows.

• Scale:
  Expand automated capacity to achieve comprehensive coverage across all critical supply chain nodes.
• Efficiency:
  Reduce operational evaluation and processing times from weeks to hours.
• Cost Realization:
  Deliver 40x cost reductions by replacing manual vendor services with internal automated solutions.