Office Manager

Position: Office Experience Manager
Location: West Kelowna

Winemaking in some major regions of the world can be an ‘industrial’ undertaking, but for us here at Iconic Wineries of British Columbia, winemaking is an ‘artform’. Each vintage is the result of a creative process, backed by science and the result of hundreds of years of learning, guided by the hands of highly skilled and passionate experts who need to anticipate and adapt to the specific differences of each and every vintage.

We are artisans, crafting wines in one of the smallest wine regions in the world, working to define the Okanagan and put our region on the world stage.

The Role
As the  Office Experience Manager , you will combine high-impact executive support with ownership of the overall workplace experience and operational excellence. This role partners closely with senior leaders to enable executive effectiveness, while also designing and delivering consistent, engaging employee experience. In addition, you will provide targeted administrative and logistical support to People Operations, contributing to key initiatives in a sustainable, well-defined capacity.

What you’ll do:

Office Experience & Workplace Operations (50%)

Own day‑to‑day office operations across assigned locations, ensuring spaces are welcoming, functional, organized, and guest‑ready.

Act as primary liaison with building management, facilities, cleaning services, maintenance vendors, and service providers.

Manage office and kitchen operations, including supplies, inventory, coffee programs, shipping/receiving, and general workplace logistics.

Support onboarding logistics and first‑day office experiences for new employees.

Ensure workplace health, safety, and compliance standards are consistently met.

Executive Assistant Support (35%)

Provide proactive, high‑level administrative support to executive leaders, acting as a trusted partner and as an extension to the executive office.

Manage complex calendars, scheduling, and meeting coordination, including prioritization and conflict resolution.

Prepare meeting agendas, materials, briefing documents, and accurate meeting minutes with timely follow‑up on action items.

Coordinate executive travel, itineraries, accommodations, and related logistics.

What you have:

5+ years of experience in executive administrative support, office management, or workplace experience roles.

Demonstrated ability to balance competing priorities while protecting executive support time.

Strong organizational, planning, and problem‑solving skills.

High degree of professionalism, discretion, and attention to detail.

Excellent interpersonal and communication skills.

Ability to work independently and exercise sound judgment in a fast‑paced environment.

Why Join Us?
Iconic Wineries of British Columbia is committed to hiring, engaging, and growing qualified, talented, and motivated team members at every level of our organization. We offer competitive compensation that recognizes individual and company performance. The typical hiring range for this position is  $60,000 - $70,000  annually complemented by a bonus plan; the base pay is determined by market location and job‑related knowledge, skills, experience, and education.

As part of our Total Rewards program, we are also proud to offer:

Company-matched RRSP contributions

Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health

Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave

Paid time off

An extensive offering of world‑leading learning and development programs to empower your career development – in‑person and digital offerings with internationally renowned resources like Franklin Covey and Lumina.

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- At Iconic Wineries of British Columbia, we exist to Unearth the Extraordinary:
Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations.

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.

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