Administrative Assistant

Who We Are
Service Master of Central & Northern Okanagan provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.

At Service Master we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

Can Do Attitude

Get It Done Right

Win as a Team

What We Offer

Competitive Wages

Excellent Health and Dental Benefit Plan

RRSP and Profit-Sharing Program

Career Advancement Opportunities

Tuition Reimbursement

Casual Dress Code

On-Site Parking

Employee Referral Program

What You Will Do

Monitor incoming emails for yourself and your project manager(s)

Generate the necessary documents in required systems

Send out requests for quotes necessary for new jobs, file any paperwork left in your bin from accounting into the corresponding physical files

Prepare any required quotes or invoices and supporting documentation (type scopes, send repair scopes to your PM for numbers)

Send any required work orders to in house staff and/or purchase orders to sub-trades

Answer phones/take messages/relay messages

Update files with new information

Complete invoicing as required for finished projects

Coordinate with Project Managers for scheduling repairs from start to finish

Update insureds, adjusters, property managers etc. as to the status of a claim

Assist Project Manager’s in collecting Accounts Receivables

What You Have

Knowledge of the restoration industry is an asset

Administrative assistant experience

General knowledge of the insurance industry

Computer savvy and knowledgeable in Microsoft Office Suite

Minimum typing speed of 50 WPM

Ability to multitask and have great attention to detail

Able to work in a high pressure environment

Ability to work in sensitive solutions

Strong communication skills

Team player

By joining Service Master Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.