Medical Administrative Assistant | Medical Admin Support

Interior Health (IH) is hiring a permanent full time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Kelowna General Hospital (KGH) in Kelowna, B.C.

What we offer:

• Competitive salary and an attractive remuneration package

• Career Growth

• Employer paid training/education

• Employer paid vacation (per collective agreement)

• Employer paid insurance premiums

• Extended Health & Dental coverage

• Contribution to Municipal Pension Plan

• Balanced lifestyle

Salary Range:

Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

Who are we looking for?

This facility requires someone who is exceptionally organized and who able to fluidly prioritize their work to meet competing demands. The ideal candidate for the Medical Administrative Assistant role is a highly organized, detail-oriented professional with a proven ability to provide confidential administrative support in a fast-paced healthcare environment. The successful candidate will excel in managing complex workflows, prioritizing tasks, and coordinating schedules for senior medical leaders, such as the Chief of Staff (COS), while maintaining the integrity and confidentiality of sensitive information.

Proficiency in creating professional documents, presentations, orientation packages, and spreadsheets is essential, along with strong written and verbal communication skills.

The successful candidate will have proven experience supporting committees, preparing agendas and minutes, and managing correspondence, ensuring seamless information flow between medical staff and internal/external partners. The ideal candidate is adept at liaising with various parties to facilitate credentialing, privileging, and physician onboarding processes. Familiarity with healthcare systems, rural physician programs, and administrative tools such as hospital access systems or remuneration claim procedures is a strong asset.

The ideal candidate is a collaborative team player, capable of navigating the unique demands of a medical administrative environment while fostering positive relationships with physicians, leadership, and external partners.


** Candidates should highlight in their application how they have proven and demonstrated these capabilities in past roles.

What will you work on?

The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Some responsibilities include coordinating and organizing workflow;

determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.

Some Other Typical Duties and

Responsibilities Include:

• Organizes schedules, books meetings, and arranges travel.

• Prepares, monitors, and prioritizes correspondence.

• Committee/Meeting support – takes care of the logistics and prepares agendas and minutes.

• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.

• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.

• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.

• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.

• Assists medical staff with the location of policies, procedures, documents, and forms.

• Disseminates information to medical staff from various stakeholders.

• Provides local…