Customer Specialist NE

DESCRIPTION

Join us as a Customer Specialist NE
. You’ll own vendor replenishment, keep item data spot‑on, and act as the retailer liaison to resolve order issues before they impact shelves. Great fit for detail‑oriented pros who enjoy fast problem‑solving, cross‑team collaboration, and visible wins in retail operations.

Responsibilities — What you’ll do

• Own vendor replenishment for your assigned retailer/market
  , advising teams and ensuring accurate, on time vendor purchase orders from creation through confirmation.

• Set up and maintain item data (pricing, promotions, pack/size, and dimensions) so product information is clean, current, and consistent across retailer systems.

• Monitor replenishment systems daily to catch inaccuracies early, prevent stockouts/overstocks, and keep orders flowing smoothly.

• Serve as the liaison between Acosta and the retailer
  , troubleshooting order issues and driving quick, professional resolutions.

• Build strong relationships with vendor partners within the retailer’s organization—be their trusted point of contact.

• Update authorized assortments and store codes weekly so stores reflect the latest item lists and distribution.

• Validate and correct product data quality (e.g., invalid UPCs, weights, pallet/cube specs) across customer systems to improve accuracy and speed.

• Support Business Managers with inventory reviews, code‑date checks, and warehouse‑level product rotation to protect on‑shelf availability.

• Collaborate as a core team player to strengthen Acosta’s customer partnership and deliver flawless retail execution.

• Jump in on special projects that streamline processes and enhance the customer/vendor experience.

• High School Diploma/GED required; some college preferred

• 4+ years customer service experience (2+ years senior level)

• Food brokerage experience as Sales Support Associate or Lead strongly preferred

• Advanced proficiency in Word, Excel, presentations, and email

• Typing speed: 60+ wpm

• Strong interpersonal, organizational, and administrative skills

• Effective verbal and written communication

• Professional image and ability to represent the company

• Valid driver’s license and reliable transportation

• Comfortable using standard office equipment

• Seeing

#Discover Your Path

Acosta Group is a collective uniting the most trusted retail, marketing, and food service agencies—Acosta, Action Link, CORE Food service, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well‑being to help you reach your full potential. With programs designed to support a fulfilling work‑life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part‑time flexibility or full‑time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta Group!

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact  Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Wholesale

Position Type: Full time

Business Unit: Sales

Salary Range: $39,780.00 - $55,300.00

Company: Acosta Employee Holdco LLC

Req : 19953

Employer

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