Apartment Manager

Overview

Job Summary
The Apartment Manager at Cimmaron Court
, an affordable housing community operated by Foundation Property Management, Inc. under HUD programs, is responsible for overseeing the daily operations of the property while ensuring resident well-being and regulatory compliance. This role emphasizes high-quality customer service, effective property management, and the creation of a safe, supportive, and respectful community environment. The Apartment Manager works closely with maintenance, leasing, and resident services teams to ensure Cimmaron Court remains welcoming, well-maintained, and fully compliant with all applicable housing regulations.

• Property Management
  Oversee all aspects of daily operations for the Towers of Jacksonville, including leasing, resident relations, and facilities management.
• Property Management
  Ensure compliance with federal, state, and local housing regulations, including HUD requirements.
• Property Management
  Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.
• Property Management
  Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is safe and well-maintained.
• Property Management
  Conduct regular inspections of the property, common areas, and individual units to ensure compliance with safety, cleanliness, and housing standards.
• Property Management
  Review and approve purchase orders, invoices, and other financial documents related to property operations.

• Leasing and Occupancy
  Manage leasing activities, including marketing available units, conducting tours, and processing applications.
• Leasing and Occupancy
  Ensure all lease agreements comply with RHF policies and affordable housing regulations.
• Leasing and Occupancy
  Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.
• Leasing and Occupancy
  Coordinate move-ins and move-outs, ensuring that vacant units are prepared promptly for new residents.
• Leasing and Occupancy
  Work with prospective residents to ensure that eligibility requirements for senior and affordable housing are met.

• Resident Relations
  Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.
• Resident Relations
  Address resident concerns and resolve disputes in a timely and professional manner, ensuring the satisfaction and well-being of all residents.
• Resident Relations
  Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback.
• Resident Relations
  Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment.
• Resident Relations
  Work closely with the Resident Service Coordinator to ensure residents have access to necessary social and supportive services.

• Compliance and Reporting
  Ensure compliance with all HUD, and other affordable housing program regulations, including income certifications and annual recertifications.
• Compliance and Reporting
  Maintain accurate and organized records of leasing, financial, and maintenance activities, preparing reports as required by RHF leadership and regulatory agencies.
• Compliance and Reporting
  Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring that the property meets all standards and guidelines.
• Compliance and Reporting
  Stay informed of changes in housing regulations and best practices to ensure compliance and operational efficiency.

• Education and Experience
  High school diploma or equivalent required; experience in property management, business administration, or a related field preferred.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.
• Experience with HUD, and other affordable housing programs preferred.
• Experience managing budgets, financial reporting, and property operations.

• Skills And Abilities
  Strong leadership and organizational skills, with the ability to manage a team and work with diverse groups of residents.
• Skills And Abilities
  Excellent communication skills, both written and verbal, with the ability to interact with residents, families, staff, and external partners.
• Skills And Abilities
  Proficient in property management software (e.g., Yardi, Real Page) and Microsoft Office Suite (Word, Excel, Outlook).
• Skills And Abilities
  Strong problem-solving skills, with the ability to manage complex situations and make decisions that align with company policies and resident needs.
• Skills And Abilities
  Ability to work independently and prioritize tasks in a fast-paced environment.

• Other Requirements
  Ability to work flexible hours, including weekends and evenings, as needed.
• Other Requirements
  Must pass all pre-employment screening requirements, including reference verification.

• Work is primarily in an office setting…